About Us

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Top UK Furniture Brands

 

We are major retailers in large furniture brand names such as Bentley Designs, Baumhaus and Coach House. We strive to continually add new ranges and quality manufacturers to our existing collection.

Secure & Safe Payments

 

All payments processed though our site are carried out within a secure payment environment and are totally safe. We currently utilise Comodo for our security gateway.

Comodo is one of the leading secure sockets layer (SSL) Certificate Authorities enabling secure e-commerce and communications for Web sites, intranets, and extranets. We've chosen the trusted mark of high assurance for Internet security and enable the strongest SSL encryption available to every site visitor.

However, should you prefer to place your order over the phone please call 0845 36 36 135 and we will be happy to run through and process your order for you. Our lines are open 7 days a week from 8.30am till 9pm Monday to Thursday, 8.30am till 7pm on Friday, 9am till 6pm on Saturday and 9am to 8pm on Sunday.

Repeat Customers

 

Due to high levels of customer service and the ability to supply great quality furniture at low prices we are to proud maintain a high level of repeat customers. Every month over 25% of our visitors have shopped with us before and have returned to browse and shop on our site.

Please click here to view a sample of comments that customers have sent us in the past.

Best Practice and Service Levels

 

We understand that buying online is a different experience to buying in a shop and make our best efforts to make this a safe and enjoyable shopping experience for our customers. We are dedicated to offering our customers great quality products , excellent customer service and a smooth and safe shopping experience. In support of this we offer a no-quibble 30 days refund policy, details can be found here.

Showroom

 

Although we do not currently have a showroom we do our best to keep our customers informed of new product ranges as well as aiming to offer you the best buying experience possible. Throughout 2011 we released many new product ranges and have more to come in 2012.

Although we don't have a showroom we offer one of the best virtual shopping experiences for furniture bought online. To strengthen our position we have launched the following services: wood samples, brochures and eBrochures.

See below for details of the following:

• Wood Samples - please email sales@oakfurnituresolutions.co.uk specifying range.
• Brochure postal service - please email sales@oakfurnituresolutions.co.uk to order a brochure.
• Downloadable PDF brochures - see individual ranges

Furniture Sourcing

 

We currently source our products from a variety of manufacturers from the UK and around the world. From New Zealand pine to American high grade white oak and French pine our furniture ranges are made to the highest standards, with a majority using traditional methods such as dove tailed joints and tongue and groove drawer bases.

If you have any question about the construction of a product or range please email us here or call us on 0845 36 36 135 and we will be happy to answer any questions you may have.

About Us

 

As a company we take an active interest in the environment and what we can do as a business to do our bit to help. We are continually looking for new furniture ranges for our customers that are made from timber from sustainable sources or reclaimed wood.

In addition this we have a recycled paper policy within our office. Although we aim to keep paper consumption to a low level, the paper we do use is recycled paper. We also recycle all of our waste from the office including cans, printer cartridges and paper waste.

Our Furniture

 

Oak Furniture Solutions is highly committed to providing our customers with reclaimed, environmentally friendly and ethically produced products when ever possible. We are very aware that even in today's uncertain economic climate our customers are still aware of the environmentally issues surrounding furniture production and therefore we spend a large portion of our time looking for new furniture sources to fulfil our goals to provide our customers with this type of furniture.

Throughout the last year we introduced many new oak and pine furniture ranges that we were happy to be placed under this banner. These ranges include:

Jack & Jemima Childrens range - Wood sourced from sustainable managed forests of Northern Europe

Brooklyn Oak Range - solid reclaimed oak furniture

Vancouver Oak & Vancouver Oak Petite - partly made from reclaimed solid oak.

Mottisfont - Produced from pine timbers for sustainable sources

Our Company

 

We are a family run business, based in Bristol. Our business owners have a balanced blend of customer service and ecommerce experience which enables us to fully understand our customers needs both prior and after ordering and throughout the delivery process.

Our company simply sells the best quality Oak, Ash and Pine furniture at massively reduced prices direct to the public. Our mission is to bring you great quality furniture at the lowest possible price whilst maintaining quick delivery times. We are pleased to offer a high level of service which means our customers love shopping with us and come back time and time again.

Even though we are a web based retailer with state of the art ecommerce software we do not forget that we are dealing with real people. We are happy to take your orders via our website, but if you would like to speak to an advisor we are ready to take your call. If you would like to speak to a customer services representative please call us on 0845 36 36 135 any time between 8.30am till 9pm Monday to Thursday, 8.30am till 7pm on Friday, 9am to 6pm on Saturday or 9am till 8pm on Sunday.

Our Beliefs & Aims

 

We are obsessively focused towards great customer service. Our mission is to offer excellent customer service throughout your experience with us.

Please note that our registered LTD name is: Contemporary Oak Furniture Ltd
Registration Number: 06272009
VAT Number: 928 4934 84