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Where do we deliver?
We deliver across the UK and most mainland deliveries over £300.00 are FREE. Deliveries to Northern Ireland, Republic of Ireland, Scottish Islands and specific postcodes in remote areas incur an additional cost.
Two man delivery
If you would like to upgrade to our two man delivery service for heavy/bulky items, there is a charge of £25 in addition to the one man delivery option. We recommend selecting this extra service option on all heavy/bulky items for your added convenience.
How much will my delivery cost?
UK Mainland orders over £300.00 FREE delivery*
UK Mainland orders under £300.00 delivery is £20.00*
*exclusions as below
Excluded postcodes AB, IV, PH, KW, PA, BT, IM, HS and all Scottish Islands incur an additional delivery cost - please contact us for a quote.
Northern Ireland and Republic of Ireland for orders over £500.00 delivery is £50.00
Northern Ireland and Republic of Ireland for orders under £500.00 delivery is £70.00
Unfortunately we no longer deliver to the Channel Islands, France, Shetland Islands, Orkney Islands, Isles of Scilly and Isle of Wight.
How long will my delivery take?
Delivery time will vary depending on the items ordered. Each individual product page has an estimated delivery time based on stocking levels and availability. If you are ordering multiple items please use the longest delivery time as the one for estimating delivery. If an item has ‘In Stock’ delivery is usually within 2 Weeks.
We constantly update our estimated delivery times, however, if an item is not available for despatch within the estimated dates we will contact you as soon as possible. If delivery time is a concern then please contact our sales team.
For deliveries to Northern Ireland and Republic of Ireland and excluded postcodes please add an extra two weeks to estimated delivery, however it may be sooner depending on carrier schedule.
What happens once I have ordered?
For UK mainland deliveries once your item/items are ready to be despatched you will contacted to arrange a date for delivery. A specific day and a 3 hour timeslot will be offered. The day offered for delivery will be scheduled in line with the delivery areas of the carrier and the route plans for your postcode area. If you are not available on the first suggested date our carriers will happily offer delivery for the following week etc. Please accept our apologies if the carriers’ route is not on the most suitable day for you.
To ensure the fastest possible delivery we have negotiated direct delivery from several of our major suppliers including items on our Fast Track page. Delivery of Fast Track items will be ‘Within 3 Working Days’ but Highlands, Islands and remote areas may take a little longer. With Fast Track items you will not be contacted in advance, so please ensure someone is available to receive delivery.
For many smaller items, in order to make delivery as quick as possible we now offer delivery 'Within 4 Working Days'. For any item showing this delivery, once your order has been processed you will receive an email asking for your choice of weekday delivery date. Please note deliveries to certain areas in Scotland, Wales, Cornwall, Northern Ireland and Offshore Islands may be subject to a 24-48 hour delay.
For all non mainland UK deliveries you will be contacted and advised about delivery.
On the day
For all deliveries it is important that you or someone you trust is there to receive the delivery. The majority of deliveries will be via our standard one man delivery service, using this service allows us to keep delivery costs down which we pass on in free delivery.
Wherever possible we will deliver your furniture to a room of your choice, however, delivery is only guaranteed to within your front door. Carriers will not unwrap or assemble any items.
With larger or heavier items you may be required to assist the driver in unloading your items. Should this potentially be a problem please contact us to discuss our two man delivery service (at extra cost).
Furniture is generally delivered via a large van or lorry, please ensure your property is accessible for this size of vehicle. Should our carriers deem access to your property unsafe then goods will not be delivered and may incur a redelivery cost.
Please note that we can only deliver online orders to a permanent UK address or a registered shipping agent. See our full terms and conditions.