Delivery is free to the British mainland (excepting the Highlands) Deliveries to Northern Ireland, Republic of Ireland, Scottish Islands and specific postcodes in remote areas incur an additional cost.
We will also deliver to a forwarding agent for delivery outside our delivery radius. Please contact us for more information.
If you would like to upgrade to our two man room of choice delivery service for heavy/bulky items, there is a charge of £19.99 in addition to the one man delivery option. We recommend selecting this extra service option on all heavy/bulky items for your added convenience.
For all deliveries it is important that you or someone you trust is there to receive the delivery. The majority of deliveries will be via our standard one man delivery service. Using this service allows us to keep delivery costs down which we pass on through our delivery policy.
Wherever possible we will deliver your furniture to a room of your choice. However, delivery is only guaranteed to within your front door. The courier will not unwrap or assemble any items.
You may be required to assist the driver with unloading items if they are particularly large or heavy. Should this be a problem please contact us to discuss our two man delivery service (at extra cost).
Our furniture is generally delivered via a large van or lorry so please ensure your property is accessible for this size of vehicle. Should our couriers deem that access to your property is unsafe then goods will not be delivered and may incur a redelivery cost.
Please note that we can only deliver on-line orders to a permanent UK address or a registered shipping agent. See our full terms and conditions.
For UK mainland deliveries once your item/items are ready to be despatched you will contacted to arrange a date for delivery. A specific day and a 3 hour timeslot will be offered. The day offered for delivery will be scheduled in line with the delivery areas of the carrier and the route plans for your postcode area. If you are not available on the first suggested date our carriers will happily offer delivery for the following week etc. Please accept our apologies if the carriers’ route is not on the most suitable day for you.